Distributors serve as an intermediary between manufacturers and retailers who provide critical services, in addition to providing value to the product, driving sales and promotion, and processing the returns.  Any competitive ERP software for Wholesale Industry must address the concerns of the following business operations:

#1 Managing the Distribution Process

The distribution process management includes the following aspects:

• Distribution requirement planning (DRP) that handles the specific needs of wholesalers and distributors.

• Sales Management offers automation of customer orders entry process and tracks the status in addition to managing pricing agreements, inventory allocations and processing returned goods.

• Purchasing management deals with the purchase of raw materials, semi-finished and finished goods whilst tracking the compliance of suppliers.

• Quality Management creates and delivers high-quality products that adhere to the various rules and regulations.

• Customer Relationship Management (CRM) looks after lead management campaigns, sales automation, after sales service and support, etc.

• Barcoding and radio-frequency identification (RFID) helps in labeling and packing for correctly tracked movement across the supply chain.

#2 Supply Chain Management

Supply chain management deals with all the functions related to suppliers, manufacturers, wholesalers, distributors, retailers and customers. ERP software for the wholesale industry should cover the following domains:

• Warehouse Management System must support the day-to-day operations in a warehouse, including tracking inventory levels and stock locations, optimizing pick up, putting the orders away, replenishing the functions, etc.

• Transportation Management System must be included to manage contracts, track carriers and trade lanes for both inter-modal and multi-leg movement.

• Supplier Relationship Management should collaborate with various partners and suppliers to attain the best results.

• Global Trade Management must collaborate in procurement, transfer, transportation and account-handling across borders apart from tracking product data and manage compliance.

#3 Retail / E-commerce

The ERP for wholesalers must optimize Retail and e-commerce in the sale of goods and services.

Accordingly, it should look at the following areas:

• Web-based multi channel Commerce to business-to-business (B2B) and business-to-customer (B2C) audiences, including searching, comparing, and purchasing goods on the internet.

• Retail and Point-of-Sale (POS) Management to keep records, track movements, analyze data and monitor transactions details.

#4 Back-office / Hidden Operations

Being an integral department that supports multifaceted operations of any organization, an ERP solution for the wholesale industry must look at the following sectors:

• Financials Applications for accounting and financial reporting, budgeting, collecting accounts receivables and managing risks, among others.

• Contract, Rebate, and Charge back Processing to manage contracts in complex networks of buyers and sellers.

• Human resources (HR) Management to effectively manage the task force and yield desired outcomes such as increased sales, timely support to customers, ensuring the well-being of employees and optimizing time management during product transfer and transportation.

As a future-ready company, Zenscale ERP software caters to all the aforementioned operations in an efficient and cost-effective manner, which explains its strong reputation in the industry.

We don’t just come up with solutions that work today and may or may not work tomorrow.  Our technology-driven products anticipate challenges beforehand and adapt to the evolving digital landscape, which makes it ideal for both startups and established brands looking to optimize their operations at all levels.